SMTP E-mail Service

We are proud to be one of only a few major hosting providers that can offer outgoing SMTP e-mail service for our UNIX web hosting accounts. This allows you to send outgoing e-mail from our mail servers referenced with your own domain name. Although you can easily specify your own domain name within your mail program, many ISP's require you to send e-mail messages with the "From:" address showing "your_userID@your_ISP.net". This helps to prevent unauthorized "spammers" to use their mail servers. However, this looks unprofessional, especially when you are responding to e-mail sent to your domain. We give you the ability to send e-mail with the "From:" address showing "your_name@your_domain.com".

In order to use this feature, you will need to configure your e-mail program to use our mail server referenced with your domain name. In your e-mail program's configuration options, specify "smtp.your_domain.com" instead of the SMTP address given to you by your ISP. Also specify "your_name@your_domain.com" as your "return address" or "reply-to address" in place of the e-mail address given to you by your ISP.

In order to prevent unauthorized users from using our mail servers to send their "spam", we have set up a method that allows only authorized customers to send e-mail through our mail servers. Before sending outgoing e-mail, you must validate yourself by checking e-mail from one of the POP accounts under the domain from which you wish to send e-mail. This is the key to our spam protection software. Checking your POP account with your userID and password activates our SMTP server, which gives you a 30 minute window during which you can send your outgoing mail. If you do not have a POP account, you will need to set up a POP account for your domain. If you wish, you can just set up a dummy POP account at your domain that has no purpose other than allowing you to activate the SMTP server.

Please note, you will not be allowed to send bulk e-mail through our SMTP server.